At Viande Foods LCC, our customers are our top priority. That's why everything we do is aimed at offering you excellent service and the best experience. The information you share with Viande Foods LCC allows us to offer the products and services you want and need, while we offer you the best shopping experience. Our promise to our customers is to respect the trust they place in us and the privacy of the information they share. Part of our task of offering superior service includes ensuring that we develop a trust relationship with our customers. Our way of doing that is to inform you in a clear, prominent, and accessible way how we collect, use, share and, above all, protect your personal information.

Our policy describes:

How and for what reason we collect your personal information.
How your personal information is used and protected.
When and with whom we share your personal information.
What decisions you may make regarding the way we collect, use, and share your personal information.

What does our privacy policy include?

Our policy covers how to collect, use, protect, and share your personal information. This policy applies to the personal information we collect on our website and mobile services where this policy is published.
Our policy focuses on personal information, that is, the information that identifies you or that can reasonably be linked to information that serves to identify you. For example, when you place an item in section or make an order online, we collect personal information, such as your name, address, phone number, and credit or debit card information.

What types of information do we collect?

We collect information that we use to deliver the products and services you request and to help improve your shopping experience. Our goal is to limit the information we collect to the one needed to support our work. We collect information from you in a variety of ways when you interact with our website, and mobile services. We collect information in two ways: information we receive from you and information we receive from third parties.

Information we receive from you

You share your information with us when you are online. For example, you share information when:
Make a purchase or other transaction with us online;
Create an account on our website or mobile services;

participate in our programs;

Make a transaction or request a service in which we collect information (including that required by law);
Request customer service or contact us;
Publish an opinion or comment on any of our pages on social networks, or publish a rating, opinion or other type of content generated by users on any of our websites or mobile services; and
Participate in a contest, sweepstakes, promotion, or survey.

When you take part in these activities, you may share with us different types of personal information, such as your name, email address, physical or postal address, phone number, date of birth, and payment information. Also, through technology, it gives us information in other ways. Some of this information can be personally linked to you. This information helps our websites and mobile services to work properly, and helps our marketing and customer analysis work, which is the work we do to better understand the needs of our customers and to provide Information about our products and services. Here are some examples:

Device information: We collect technical information when you visit our websites or use our mobile applications or mobile services. This includes information such as your Internet protocol (IP) address, the type of mobile device you use, your device's operating system and browser, a unique device identifier, the reference website address, the path you have followed Within our websites, and some other information pertaining to your session within our websites.

Navigation Information: We use technologies such as cookies, access monitors to websites (Web beacons), and mobile device identifiers to gather information on the use of our websites and mobile services. Cookies allow us to provide you with relevant information as you use our sites or when you return to our sites. Web beacons allow us to know if a certain page has been visited, if an email message was opened, or if the ads posted on our websites and other sites have been effective. We use these tools to provide a continuous and more personalized shopping experience for you. For more information, read below "What are your options?"

Location information: We can gather information about your location when your device is configured to provide location information. For example, your device's GPS signal allows us to show you which stores are closest to you where the Viande Foods products are available.

Information we receive from other sources

We receive information about you from other sources that help us to correct or complement our records, to improve the quality or personalization of the services we offer, and to prevent or detect situations of fraud.

How do we use your Personal information?

We use your personal information to provide and provide products and services and to support our business function. This business function includes the fulfillment of the services and orders, internal processes of the business, marketing, authentication, prevention of losses and frauds, and of legal functions and public security. Some examples include:
Satisfy your requests for products and services and communicate with you regarding such requests;
Register and maintain your account;
Manage Contests, sweepstakes, promotions and surveys;
Provide customer service and alert you with product information, including product retreats from the market;
Help us personalize our service offerings, websites, mobile services, and advertising;
Help us improve your experience in our stores and through our websites and mobile services;
Send you information about our products, services, and promotions;
Responding to opinions, comments, and other feedback you give us; and
Protect the security and integrity of our websites, mobile services, and our business.
To do this, we combine personal and non-personal information, compiled online and offline, including the information we receive from third parties.

How do we share your Personal information outside of Viande Foods Llc?

We will not share your personal information outside our company Viande Foods LLC, except in the following circumstances:

Service providers

We share personal information about you with service providers that help our business activities, including transportation providers, billing and reimbursement providers, card payment processors, and companies that help us Improve our products and services. We require our service providers to keep their personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than the provision of services on our behalf. Your personal information may be saved and processed by our service providers in the United States or elsewhere where Viande Foods LLC or such suppliers have facilities.

Legal requirements and protection of our company and other companies

We may share your personal information in other special circumstances, including situations in which the law requires disclosure, or where we believe that sharing will help protect the security, property, or rights of Viande Foods LLC, our customers, our employees, or other people. Examples include:
Protect the health or safety of customers;
Identify and address fraud or financial risk situations;
Responding to a search warrant or other valid legal investigation; and
Responding to a research body in case of breach of a convention or violation of the law.

Business transfers

In the event that all or part of our business is merged, sold or reorganized (including transfers that are made as part of an insolvency or bankruptcy process), personal information about you may be shared with the successor company. We will use reasonable measures to help ensure that any successor treats your information in accordance with this policy.

With your consent

In any circumstance other than those described above, we will request your authorization before sharing your personal information outside our company, and we will not sell or rent your personal information.

What are your options?

We want to offer you options on the different ways we collect, use, or share your personal information. These options are described below.

Marketing Preferences

When we send you marketing communications, we use the following standards:
We use a voluntary inclusion standard (Opt-in) in phone and text messages. Voluntary inclusion means that we will only carry out such activity if we have your express permission.
We use a standard of opt-out or cancellation of the service for e-mail communications or other communication, such as traditional postal mail. Opt out means we can contact you, but we will stop when you ask for it (as described below).

You can tell us your marketing preferences by visiting our Communications preferences and Alerts page (Communication Preferences & Alerts Page). The Communications Preferences and Alerts page (Communication Preferences & Alerts) allows you to update or modify your preferences about receiving marketing materials at any time.

If you contact us by normal or electronic mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For example, if you want to stop receiving communications by mail, include your postal address. Please allow enough time for your marketing preferences to be processed. It can take up to ten days to process your email-related requests and up to 30 days to process your requests related to phone calls, text messages, and disclosure of information with your authorization. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail between six and ten weeks more.

Please note that even if you choose not to receive marketing communications from us, we may contact you for transactional or information purposes. Some examples are customer service contacts, product information, service alerts or reminders, customer surveys, or market product recall notices. We may also need to contact you to ask questions or request information related to your orders.

Mobile Device location Settings
Some of our mobile services use your device's location information. You can adjust your mobile computer settings at any time to control whether your device communicates this location information. See the instructions on your computer to learn more about this configuration. In addition, we could provide you with control over the use of your mobile Equipment location information.

How can you access your Personal information and update it?

We will take reasonable steps to keep your personal information accurate and complete. You can access your personal information and update it, including contact information and your account, in the following ways: If you have created an account on one of our websites, log in to enter your account. Once you have done so, you can enter and update your own contact and payment information as well as the recipient contact information you have designated.

Contact us by means of any of the forms listed in the "Contact Us" section at the end of this policy. Please include your current contact information, the information you want to access, and the changes requested. We will give you the personal information requested if it is reasonably available, unless it affects other people's privacy, and under reasonable limitations provided by law and internal procedures. Otherwise, we will describe the types of information we normally collect. We will give you access and make The modifications you request, or we will give you an explanation of the actions that we may apply regarding your request.

How do we protect your Personal information?

We recognize the importance of maintaining the security of our customers ' personal information. We have a team responsible for helping protect the security of your information. We use reasonable security measures, including physical, administrative, and technical protections, for when you purchase from our websites, through our mobile services, or in our stores. These measures may include access controls or other physical security protections, technologies and information security policies, procedures that help ensure the proper disposal of information, and training programs. Here are some examples of the security measures we use to protect your personal information: Passwords are required to access your account online and help protect your account information. Please make sure that this password is confidential.

Encryption technology, called Secure Sockets Layer (SSL), helps protect your personal information in certain areas of our websites during transportation over the Internet. The presence of SSL encryption can be indicated by the letters HTTPS in the browser URL or by the image of a closed padlock or a solid key in the browser window. These indicators may not be present in mobile services that use SSL. For payment card information, we use secure networks, encryption and other methods of protection of cardholder data, physical and technical access controls, monitoring systems and security tests, and other security practices of the Information to help protect your information.

How do you protect Viande Foods LLC the privacy of children online?

We recognize the importance of protecting the privacy of children online. Our websites and mobile services are for a general public and are not aimed at children. To protect the privacy of children, websites and mobile services Viande Foods LLC. They knowingly collect personal information from children under the age of 13 only with prior authorization from parents or as permitted by law. Please contact us if you believe that we have collected your children's information through our websites or mobile services and we will work to eliminate it.
Changes to the privacy policy of Viande Foods LCC.
Please check our privacy policy periodically to see if it has changed. We will inform you when there are significant changes and we will publish the date of the last update at the end of the privacy policy.


Contact customer service for comments and/or questions about store experience, marketing preferences, and general issues and questions.

How will I know if there is any change to politics?

We'll provide additional communication when significant changes occur. We will include the day of the last change to our policy at the bottom of the privacy policy.

Last Updated on March, 1st 2018